BALLEI 35 PUMP
BALLEI 35 PUMP
Black Nappa Leather Pumps with a Square Toe
The Ballei Pump is our comfort-inspired interpretation of a classic silhouette. Characterized by a signature square toe and Empress Cushion insole, it’s designed for maximum comfort. Complemented by a block 35mm heel and pearl adorned strap, beauty and comfort co-exist in the Ballei Pump
- Nappa leather
- Empress Cushion arch support insole
- Square toe
- Pearl embellishment
- Rubber outsole
- Leather lining
- Heel height measures: 35mm / 1.4 inches
To maintain the longevity and pristine condition of your pair, we advise adhering to the following guidelines:
- Clean leather with a soft, damp, preferably light-colored cloth, then wipe dry with a clean cloth.
- Store your shoes in the two felt pouches provided and store them in a cool, dry, well-ventilated place.
- If the shoe leather becomes wet, absorb excess liquid by dabbing gently with a soft cloth. Allow to dry at room temperature.
Worldwide Shipping
USA : 7-10 Days
Australia : 7-10 Days
Canada : 8-12 Days
UK : 8-12 Days
*Estimated shipping times are not guaranteed
RETURNS
If something is not quite right you have 30 days to send back your items for a for a full refund. All we ask is that items are in an unused, unaltered condition and returned with their tags and packaging.
Product Details
Product Details
The Ballei Pump is our comfort-inspired interpretation of a classic silhouette. Characterized by a signature square toe and Empress Cushion insole, it’s designed for maximum comfort. Complemented by a block 35mm heel and pearl adorned strap, beauty and comfort co-exist in the Ballei Pump
- Nappa leather
- Empress Cushion arch support insole
- Square toe
- Pearl embellishment
- Rubber outsole
- Leather lining
- Heel height measures: 35mm / 1.4 inches
Care
Care
To maintain the longevity and pristine condition of your pair, we advise adhering to the following guidelines:
- Clean leather with a soft, damp, preferably light-colored cloth, then wipe dry with a clean cloth.
- Store your shoes in the two felt pouches provided and store them in a cool, dry, well-ventilated place.
- If the shoe leather becomes wet, absorb excess liquid by dabbing gently with a soft cloth. Allow to dry at room temperature.
Delivery and Returns
Delivery and Returns
Worldwide Shipping
USA : 7-10 Days
Australia : 7-10 Days
Canada : 8-12 Days
UK : 8-12 Days
*Estimated shipping times are not guaranteed
RETURNS
If something is not quite right you have 30 days to send back your items for a for a full refund. All we ask is that items are in an unused, unaltered condition and returned with their tags and packaging.
- A comfort approach to a classic silhouette. Characterised by a square toe and pearl embellishment, Ballei pumps are strikingly comfortable.
- Unique Empress Cushion offers arch support and tailored cushioning.
- Handcrafted in soft nappa leather.
- Spacious square toe design.
DRIVEN BY A DREAM TO FUSE BEAUTY AND COMFORT
Empress aims to create a new standard in shoe design. Working closely with artisan shoemakers and opting for only the highest quality materials, we create pieces that will last a lifetime. With more comfort, finer leathers, and infinite care, making certain the shoes give exceptional wear. Investing in now to wear forever.
Payment Information
Payments can be made by credit or debit card.
Accepted credit cards are Visa, American Express and Mastercard.
Within the payment page, a "save my credit card" option is available for an easier and faster checkout process on your next visit. For security reasons, Empress does not retain any credit card information.
If you require further information or assistance, please contact Customer Service at support@empressaustralia.com
Delivery Info
Worldwide Shipping
USA : 7-10 Days
Australia : 7-10 Days
Canada : 8-12 Days
UK : 8-12 Days
*Estimated shipping times are not guaranteed, and may vary due to high volumes of orders, unforeseen delays on the couriers, and busy holiday seasons. Please keep in mind that our shipping estimates are based on typical shipping timelines.
In order to provide you with the best service, please enter carefully your complete and accurate shipping address.
Town name should be entered in the "City" field and match exactly with the postcode.
Empress will send you several emails during the order process to keep you informed about the different stages of your order. In addition, your personalised Empress account will allow you to follow your order status.
Exchanges and Returns
For Empress returns and exchanges
If something is not quite right you have 30 days from the delivery date from the country the item was delivered to send the items back.
To be eligible for a return, all items must be in their original condition, with all original tags and packaging intact. Merchandise that has been worn, used, altered, or damaged will not be accepted. Items sent in dust bags must be returned inside the bags, as this is considered part of the product. Please use the original packaging included in your shipment to return any item.
To return an item, simply contact us at returns@empressaustralia.com to request a return.
Unfortunately at this moment we are not able to offer free returns for our domestic and international customers, but this is something we hope to offer in the future!
You can use the carrier of your choice to return.
- When you purchase from our website, returns for refunds will be credited to the original form of payment. Please allow up to 15 days for the credit to show on your statement.
Please contact us here for returns or exchanges- Contact
Ballei Pump Frequent Questions
Do these shoes have warranty?
- Yes we have a 1-year warranty period on all manufacturing issues. If you're unsure if it's wear and tear or a manufacturing issue, contact us and we'll be more than happy to help!
What material is the Ballei Pump made from?
- The Ballei Pumps are crafted from Nappa leather, these pieces are ethically sourced as byproducts of the food industry, thus preventing waste by repurposing what would otherwise be discarded.
Do these shoes fit wide feet?
- Yes they are suitable for wide width.
Are the insoles removable?
- Yes our included Empress Cushion insole is removable