Ballei Mary Jane Frequent Questions

Do these shoes have warranty?

  • Yes we have a 1-year warranty period on all manufacturing issues. If you're unsure if it's wear and tear or a manufacturing issue, contact us and we'll be more than happy to help!

    What material is the Ballei Mary Jane made from?

    • The Ballei Mary Janes are crafted from Nappa leather, these pieces are ethically sourced as byproducts of the food industry, thus preventing waste by repurposing what would otherwise be discarded.

    Do these shoes fit wide feet?

    • Yes they are suitable for wide width.

    Are the insoles removable?

    • Yes our included Empress Cushion insole is removable